TITLE: Microsoft Windows XP Intelide.sys Fix for ICH5 Drive Swapping Lockup Issue VERSION: 1.00 Rev. A DESCRIPTION: This package installs a fix for an issue under Microsoft Windows XP on a computer with an Intel ICH5 southbridge. The driver that is used for the IDE controller may be the generic Pciide.sys driver instead of the correct Intelide.sys driver. If the computer has hot-swappable drive bays, the computer may stop responding (lock up) when you swap between two ultra DMA devices. This occurs because Pciide.sys does not support this type of swapping. For more information about this issue, refer to Microsoft Knowledge Base article 322359, ''Intelide.sys Is Not Used on Computers with ICH4 or ICH5.'' PURPOSE: Critical SOFTPAQ NUMBER: SP24179 SUPERSEDES: None EFFECTIVE DATE: February 8, 2005 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops PRODUCT MODEL(S): HP Compaq d330 desktop: All Models HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d338 microtower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP Compaq d538 convertible minitower: All Models HP Compaq d538 small form factor: All Models HP Compaq dc5000 microtower: All Models HP Compaq dc5000 small form factor: All Models HP Compaq dx2000 slim tower: All Models OPERATING SYSTEM(S): Windows XP Home Edition Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: N/A PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2003-2005 Hewlett-Packard Development Company, L.P.